The company is Health Research Lab and the products were vitamins to help relieve the conditions of an enlarged prostrate. They guaranteed their product for sixty days.
i called them after 30 days with the intent of returning the product but Ryan in customer service encouraged me to continue taking it, so I followed his advice assuming it was a reputable company. The product continued not to work and I planned to call the company before the 60 days expired but was displaced due to Hurricane Sandy which hit the east coast. The refused to honor the guarantee because I missed the deadline by 3 days despite the unusual circumstances. Upon further discussion the manager told me that the sixty days starts from day of shipping although the literature says after taking the product for sixty days, You can't start taking it the day of shipment.
My advice to all is to avoid Health research Labs due to their lack of professionalism, flexibility, and unethical "fine print". Their mission seems to be to take your money not help you.
Monetary Loss: $204.